PRIVACY POLICY

Effective March 13, 2020

Family Hope House, Inc. (“us”, “we”, “our”) operates familyhopehouse.org (the “Site”).

Your privacy is important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. These policies are routinely reviewed and may be changed from time to time and without notice, at the sole discretion of Family Hope House and as provided by applicable law. You should check this Privacy Policy frequently for any such changes. In any case, your continued use or access of this Site shall constitute acceptance of any modifications to the Privacy Policy. Your access or use of the Site constitutes your legally binding acceptance and agreement to this Privacy Policy. Definitions contained in the Site’s Terms shall apply to this Privacy Policy as well.

Squarespace

This website is hosted by Squarespace. All information hosted by or through Squarespace is subject to the Squarespace Privacy Policy, which may or may not include notices and protections include in this policy. By using familyhopehouse.org, you agree to the Squarespace Privacy Policy, which can be found here: https://www.squarespace.com/privacy/

Collection of Personal Information

Familyhopehouse.org collects personally identifiable information such as name, email address, and telephone number as found on our contact page. We may also collect anonymous demographic information which is not unique to you, such as your zip code, age, gender, and preferences. Squarespace analytic tools automatically collect and provide to Family Hope House information including: IP addresses, domain addresses, access times, pages visited, device or browser type, referring website addresses, and other pertinent information regarding traffic and usage trends.

When you make an inquiry through our contact page or sign up for our newsletter, we retain that communication and content so that we may respond appropriately and maintain accurate records regarding recruitment and interest.

Use of Personal Information

Family Hope House does not share, sell, rent, or lease personal data to third parties without express consent. Family Hope House uses information to operate and improve its website and deliver the services you requested. Squarespace and Family Hope House utilize information obtained for the operation of services, to maintain and improve quality of the site and services, to customize content based on interest, and to provide general statistics regarding the use of the Family Hope House website for marketing and improvement purposes.

Family Hope House does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Family Hope House will disclose personal information, without notice, only if required by law or to comply with legal process.

Security of Personal Information

Family Hope House secures personal information. Personally identifiable information you provide on computer servers is stored in a controlled, secure environment and protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Use of Cookies

Family Hope House may use “cookies,” which are text files that are placed on your hard disk by a web page server when you visit a site. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

Cookies serve a variety of functions, including providing a convenience feature to save you time. Cookies tell the web server that you have returned to a specific page and enable our site to remember your preferences and provided information so you can navigate those pages with the features you previously customized. Cookies help Family Hope House analyze how our site is being accessed and our services are being used. This helps us provide you with information that you find interesting and adjust content to connect to others who may also be interested.

You have the ability to accept or decline cookies. However, choosing to decline cookies may prevent you from accessing all features included in the site.

Payment Information

When you provide your payment information, it is transmitted using HTTPS encryption to our third-party payment processor, PayPal. The payment processor uses your payment information in accordance with their own privacy policies. Family Hope House does not store your payment information. Privacy Policies for PayPal may be viewed here:

https://www.paypal.com/us/webapps/mpp/ua/privacy-full

Squarespace does not store your payment information, other than your zip code and country, which they require for billing and to comply with tax and other government regulations. Squarespace maintains a PCI DSS certification.

Linked Websites

This site contains links to and from other websites and online resources that are not owned or managed by Family Hope House.  If you follow a link to any of these, please note each website may have their own privacy policies. Family Hope House does not accept any responsibility or liability for the policies of linked sites. Therefore, we strongly advise you to read the entire privacy policy of any site that you visit as a result of following a link that is posted on our site, especially before submitting any personal data.

Contact

If you have questions about this Privacy Policy, the Web Site Terms, or any other questions concerning the Site, please contact us through our contact form.